Board of Directors

The Guild offers our sincere thanks to the 2022-2023 Board of Directors.

Michele L. Oliver, Ph.D.

Kalamazoo, Michigan

Michele is President of the UX Researchers’ Guild. She has a Ph.D. in Experimental Psychology with an emphasis on Psychophysiology, Statistics, and Research Methods and has been a Senior Lecturer and Adjunct Faculty member. She is currently Principal UX Researcher at Ellucian, a provider of SAAS solutions for higher education. She is a passionate problem-solver and advocate for optimal user experiences.

Danielle Cooley

Washington D.C.

Danielle Cooley has been working in design research and strategy for more than 20 years. She’s provided expertise for such organizations as Hyundai, Graco, Pfizer, Sargento Foods, and The Federal Reserve Bank of St. Louis. She founded her bespoke consulting practice in 2009. She has a BE in Biomedical and Electrical Engineering from Vanderbilt University and a MS in Human Factors in Information Design from Bentley University.

Susan Shaw

Detroit, Michigan

Susan has a BSE, in Systems Engineering and MSE, in Industrial Engineering, and is a Certified Professional Ergonomist. She has worked as an ergonomics engineer and consultant. She is currently a Senior Human-Machine Interface/UX Engineer at Hyundai Kia America Technical Center, Inc.

Jillian Hudson

Greensboro, North Carolina

Jillian is NN/g UX certified in Research and Management. She worked as a UX Product Designer/Usability Expert for American Airlines and as a UX Strategist and Researcher for Bank of America, and Wells Fargo Bank. She is currently Principal UX Research Strategist at XPO Logistics.

Lija Hogan

Ann Arbor, Michigan

Lija has specialized in usability and user needs research, design, and building UX teams. She teaches qualitative and quantitative UX research methods courses at the University of Michigan – Ann Arbor, on Coursera, and LinkedIn Learning. Lija’s current focus is inclusive research practice, as a Principal Customer Experience Consultant at UserTesting.

Raymond Lee

Provo, Utah

Raymond is the Founder of the UX Researchers’ Guild. He has a BS in Computer Science from UC Irvine and an MBA from UCLA.

The UXr Guild

The UX Researchers’ Guild is a community for UX researchers. We offer Guild Groups for researchers to meet, interact, and learn from each other. Our How to Freelance program supports researchers who want to transition to working independently. The Guild is a for-profit funded by clients who engage independent researchers and research services from the Guild.

The Guild makes it easier to work as an independent research professional by expanding work opportunities and eliminating some of the marketing and administrative work associated with self-employment.

For clients, we make it easier to identify and engage the best independent UX researchers and consultants for their projects.