Hire a UX Research Consultant for Exceptional Generative and Evaluative Research

Unlock your product’s potential with expertise from top-tier UX Research Consultants. Our Consultants have extensive experience in UX Research best practices, scalable operations, and leadership. They are capable of executing research at a senior level as well as designing complex experiments, advising on project scope, gathering requirements, and mentoring team members.

Listed below are a few UX Research Consultants represented by the Guild. If one is of interest to you, request a free consultation to discuss your needs. Alternatively, you can provide your requirements to us and we will recommend consultants that meet them. Please submit a brief form below or call or text (415) 640-4564.


Sr. UX Research Consultant

Las Vegas, NV

• International research subject matter expert
• Clients included Google, Youtube, Apple, Meta, and Airbnb
• Travel, healthcare, hardware, emerging technologies, finance, e-commerce, SaaS, and more

• E-commerce
• Trained all UX Designers and Product Managers on mixed methods research practices

• Managed all research projects for small business clients with a 100% contract renewal rate

Avail: 5-40 hours/week

Tiffany Aiken

Tiffany Aiken


  • 9+ years of experience with mixed methods UX Research
  • MA in Information Architecture
  • Has worked with 200+ clients ranging in size from small startups to Fortune 500 companies across many industries
  • Proficient in UserTesting, dscout, Qualtrics, Balsamiq
  • At Overstock, built an on-site user experience research lab from the ground up, serving multiple product teams
  • Specializes in international research projects, including fieldwork

UX Research Consultant

New York City, NY

PwC (6 years)
• Product Strategy and Research Manager
• Service Design (process optimization)
• Product Design, Development, Management
• Finance and quantitative analytics

• Recruiting and Talent Management products
• Contract operations products

Jacqueline Hwang


  • Accomplished tactical researcher, specializing in Service Design and process optimization
  • Solid experience in establishing and leading Research Operations
  • Employs card sorting, journey mapping, experience blueprinting and qualitative user testing techniques to identify opportunities
  • Capable workshop designer and facilitator

UX Research Consultant

San Francisco, CA

• Led researchers for ProHost and Market Dynamics products
• Research lead exploring future lines of business

• Led global research initiatives in Berlin, Paris, and Helsinki

• Principal designer for Visual Studio Professional and Team System
• Executed user studies to validate design concepts

Ben Glenn

Ben Glenn


  • 15+ years of experience
  • M.S., Human Computer Interaction, Carnegie Mellon University
  • Experienced in a wide variety of domains such as BtoB, BtoC, healthcare, technology, entertainment, gaming, and virtual reality
  • At Airbnb, led foundational studies on hosting and pricing tools
  • At Dropbox, mapped buyer journeys for mid-market and enterprise customers and ran diary studies for onboarding
  • At Microsoft, strategized end-to-end UX for multiple products and multi-year ship cycles

UX Research Consultant

Philadelphia, PA

Capital One
• UX Research Consultant 10+ years
• Small Business and Commercial Banking
• Consumer Banking, Lending, and Credit
• Design Thinking, Product Ideation, Market Testing and Product Development

• Formative & Evaluative Product Testing

Archer Group (now Bounteous)
• VP of Strategic Services, overseeing Research, UX Design, and Performance Marketing
• Leading Strategic Engagements with Chase, Wawa, Gap International, American Water, SunGard and more.

Ben Levin

Ben Levin


  • 20+ years of Digital Agency experience with a strong collaborative approach and a player-coach mentality
  • Deep experience across Financial Services, Automotive and Entertainment
  • Designed Capital One’s first in-house usability lab
  • Led the Redesign and Relaunch for GRAMMY.com
  • Lead UX Research for the US launch of Volkswagen’s first electric vehicle (ID.4)
  • Led over 100 qualitative and quantitative UX Research projects in financial services
  • Worked with dozens of Fortune 500 companies in Finance, Consumer Goods, and Automotive

Principal UX Research and Product Strategy Consultant

Dallas, Texas

Signet Jewelers
• Director of Research and Product Strategy

Dialexa, projekt202, Hall & Partners, Sachs Insights, Usability Sciences Corp
• Research Director across digital and global agencies

DIRECTV and Blackbaud
• In-house digital product strategy
• Lead UX Researcher

Shannon Graf

Shannon Graf


  • 20+ years of experience in UX research and strategy
  • Strategic advisor to Marketing, Digital, and IT executives
  • Extensive experience in consumer goods, including beauty and retail, as well as finance, healthcare (cardiology, diabetes, women’s health), and education
  • Global research experience in Europe and APAC
  • BA in English Literature (Education) and Cognitive Psychology
  • IDEO certification in Advanced Design Thinking

UX Research Consultant, Coach

• Head of Product Research
• Led $17M of global product research in 2022
• Developed two UXR teams

• Sr. Vice President, Consulting
• Grew UX practice to serve tech giants
• Stood up an ongoing research program in 7 countries

Sears Holdings
• Director, User Experience
• Built UX design team
• Re-imagined fashion experiences for Sears and Kmart

Tracy L Hayes

Tracy Hayes


  • Led major digital transformations in retail, manufacturing, shipping, travel, finance
  • Built and fostered UX teams in consulting and in-house environments
  • Trained and mentored teams in User-Centered Design principles
  • Certified Coach and facilitator passionate about building a human-centered culture

The UX Researchers’ Guild has evaluated each of these consultants to determine their areas of expertise and overall competency. We feature consultants who have track records of successfully leading research initiatives, establishing strategic direction, and achieving business outcomes.

Our Process:

    1. Begin the process by contacting the Guild with your requirements or requesting a consultation with a featured consultant.
    2. Once we know your needs, we will identify consultants who fit your criteria and propose them to you.
    3. Review and select a consultant to meet via Zoom to confirm their suitability.
    4. If the match is mutually agreeable, we will make contractual and financial arrangements to begin an engagement.

Consultants from the Guild typically work remotely but can also work onsite. When onsite work is required, preference is given to those who live in the same city or region. When a local consultant is not available, the Guild selects those willing to travel to work and collaborate in person. For travel and tax considerations, the Guild only works with organizations based in the U.S.