Hire UX Researchers to Conduct Interviews, Usability andDesign Testing, and Product Discovery and Refinement.
The Guild represents freelance UX researchers, consultants, and strategists from the U.S. and Canada, with experience ranging from startups to Fortune 500 enterprises. Their domain experience includes B2B software and services, financial services, retail and e-commerce, consumer technology and services, healthcare and pharmaceuticals, and many other industries.
Listed below are a few of many researchers represented by the Guild. If you are interested in one of these featured researchers, request a consultation with them. To request a researcher that meets your specific requirements, call or text (415) 640-4564 or submit a brief form below.
Jennifer O’Connor
Principal User Experience Researcher
Principal UX Researcher & Strategist, R&D Insight
- Deliver 290+ strategic research programs across digital, emerging tech, and physical products for clients including 3M, Amazon, Blue Cross Blue Shield, Bosch, Clorox, Staples, Securian Financial.
UX Researcher & Strategist, Agency & Consulting Roles (Atomic Playpen, Medtronic (Internal Agency), BI Worldwide)
- Partnered with clients including 3M, Mayo Clinic, General Mills, Bayer Healthcare, Target Corporation, and Polaris to drive digital, marketing, and product experience strategies.
Usability & Customer Analytics, Best Buy
- Led usability research that informed the original BestBuy.com website, driving improvements in conversion and customer satisfaction.
MBA, Business Communication – University of St. Thomas (Thesis: Website Strategy & Measurement).
Stephen Johnson
Senior Researcher/Analyst
Senior CX Analyst, Applause
- Responsible for planning, conducting, analyzing, and presenting in-depth studies across multiple industries and formulating product strategy ensure alignment with user needs and business objectives
Senior Researcher & Analyst, Centene Corporation
- Responsible for conducting extensive user experience studies to improve enterprise sites/apps and meet corporate KPIs
Senior Analyst, General Communications, Inc. (GCI)
- Researched and implemented internal user testing on mobile video (streaming) product launch, including feature definitions, UAT parameters, results reporting and functional recommendations
Founding CX Researcher & Designer, Spectrum
- Created qualitative research group to perform research on video-based products and inform multi-platform (phone, settop box, desktop, tablet) digital design efforts
Post-graduate work, Loyola Marymount University, Los Angeles, Electrical Engineering/Statistics
Patty Costello, Ph.D.
UX Researcher (Civic Tech, Education, and Healthcare)
Principal User Experience Researcher, Bixal
- Led research for a mobile-first redesign of vote.gov.
UX Researcher and Human Factors Consultant, Various Organizations (3M, Medtronic, WebMD, and Code for America)
- Supported research for educational tools and platforms.
Ph.D. Neuroscience with minors in cognitive science and human factors
Amanda Jensen, MFA
Senior UX Researcher & Strategist
- 10 years of multidisciplinary experience in design strategy, cross-functional collaboration, ethnography, co-design, systems thinking, speculative design, and innovation
- Industry experience spans Tech, Education, Film, Social Welfare, and B2B
- Expansive range of research exposure from international ethnographic fieldwork to AI products
- Cross-cultural research and design experience in China, South Africa, Belgium and Uganda
- Demonstrated ability to think divergently and creatively solution through just about any problem maze
- Passionate about curating unique and captivating stories for professionals, companies, and brands
- LinkedIn Top UX Research Voice
- ADPList Top 1% Product Research Mentor
- ADPList Top 50 Female Multimedia Design Mentor
- Chapter Lead of Ladies that UX Los Angeles
Brad Hagoski
UX Researcher
- M.S. Human Factors Psychology, University of Idaho
- 14+ years of experience in Human Factors and UX Research
- Extensive experience designing and executing human factors testing, including design, execution, data analysis, and report writing
- Proficient in utilizing standards and guidance, such as FDA Human Factors Guidance, IEC 62366, and AAMI HE75
- Conducted field research for a wide range of products, from healthcare mobile apps and physical devices to in-vehicle experiences
- Skilled in user-centered design methodologies, ensuring products meet user needs and improve overall user experience
Mathew Diep
UX Researcher
- M.S. in Applied Psychology from USC
- 6+ years of experience in UX and Market Research
- Extensive experience designing and executing moderated and unmoderated usability testing, survey research, research road mapping, and establishing frameworks
- Proficient in UserTesting, Qualtrics, SurveyMonkey, SQL, and R
- Conducted field research and survey research for a wide variety of product types, including: B2B, B2C, mobile apps, SaaS platforms, hardware, physical devices, and omnichannel experiences
- Utilized surveys, qualitative interviews, card sorting, and usability testing for business users
The UX Researchers’ Guild has screened and interviewed each of these researchers to determine their expertise and competency. We feature researchers who have strong skills and experience and can run studies from the initial design to completion.
Our Process:
- Begin the process by requesting a consultation with a featured researcher or contacting the Guild with your requirements.
- A researcher can work under your supervision, or you can outsource your research to the Guild.
- Once we know your needs and budget, we will identify researchers who fit your criteria, and propose them to you.
- Meet the researcher of your choice via Zoom to confirm their suitability for your needs.
- If the match is mutually agreeable, we will make contractual and financial arrangements to begin an engagement.