Helen Lee Lin, Ph.D.

UX Research Consultant & Community Leader

Helen Lee Lin

Meta (contract)
Senior UX Researcher

  • Led Incubator research on digital communities, Gen Z creativity/humor, and content creation/consumption
  • Insights drove 5K creations and 1M+ views in the first week of shipping
  • Steered app-wide changes, up to C-suite level

TikTok (contract)
UX Researcher

  • Shaped early strategy on mobile gaming, informative content, and policy in a startup environment
  • Partnered with directors covering European, Southeast Asian, and South American markets
  • Influenced decision-making on algorithm innovations & public-safety transparency

U.S. Department of Veterans Affairs
Lead Research Manager

  • Managed 6 national/regional healthcare studies, including 2 clinical drug trials
  • Monitored compliance for federal regulatory agencies
  • Co-authored 2 book chapters & 2 peer-reviewed articles

Case Studies Available Upon Request

Highlights:

  • Mixed-methods (80% qualitative) design researcher
  • Led over 60 research projects in tech, healthcare, education, and more
  • Ph.D., Social Psychology, University of Houston
  • Interested in: 0–1 research, consumer products, emerging tech, and mission-driven work
  • Remote & in-person research, mobile/web research, and international research
  • Established systems, processes, and communities
  • Trained & mentored over 500 junior researchers, career transitioners, and peers
  • Leader of 2 UX communities & multiple social/co-working groups
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